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Guest book

Guest
Date of stay
Comments
T. B.
30/06/2019
90%
90 wonderful stay for celebrating our 50th Anniversary with our sons and their families
D. B.
30/06/2019
95%
95 I am very grateful for all the hard-working staff. They really were incredible and never seeked tips, even though they deserved it. The staff made our stay what it was, which was wonderful!
K. J.
25/06/2019
86%
86 Thanks to the staff at Sa gana and Cottage reception for warm hospitality. We really felt welcome. Also thanks the tour organizer, who helped us with the boat trip to the Ogliastra beaches on our anniversery day June 22. We rate this excursion as one of the top 10 of our lives, and we've been around for quite a while.
M. M.
19/06/2019
94%
94 Many thanks to Rose and her team from the Reception for being very friendly and supportive and always sharing a smile with us. She made us feel very welcome. Thank you to everybody in Sa Gana, so welcoming and hard working as I remember from last year.
T. B.
18/06/2019
73%
73 for a lovely time at your resort
J. B.
23/05/2019
84%
84 U heeft een geweldig team achter u staan . Dit team komt zeer proffessioneel over en de klant staat centraal . Ik heb een van de betere vakanties mogen beleven en zal zeker reclame maken voor jullie park , jullie zijn echt top . Wij komen zeker nog terug maar dan later op het seizoen . Ik zou zeggen doe zo verder , jullie zijn echt goed bezig en het personeel is top ondanks dat ik mijn eigen taal niet kon spreken werd ik steeds top geholpen .
R. S.
05/10/2018
52%
52 Our stay overall was nice, we especially enjoyed the breakfast personell that was very nice to us. Also, the reception personell was helpful.
S. V.
29/09/2018
88%
88 We would like to say just how incredibly professional and helpful Barbara and Rosa were in changing our accommodation from Dunes to The Cottage- it was seamless and we were made to feel extremely important...nothing was too much trouble and it made every bit of difference to our short but wonderful stay at Arbatax. Thank you both again! Xxx sara & Julian
A. D.
26/09/2018
72%
72 The staff was very friendly and helpful! Our older son had a wonderful experience at the Pizzeria - thank you
T. P.
23/09/2018
70%
70 Thanks to - the nice guy from the beach bar (Emilio?) - and the staff from 'La Piazzetta' - escpecially the waitress (don't know her name), very cheerful and friendly. - Also very nice the two ladies from the cottage reception. - And a 'grazie mille' to our tennis coach Filippo, we've leearned a lot in the 5 days. In general the island and most inhabitants are really nice, the coast of Arbatax is stunning - we'll for sure visit Sardegna again.
A. L. W.
22/09/2018
86%
86 All staff in Cottage reception and Sagana restaurant are polite, friendly, cheerful and helpful. They all showed concern for guest's welfare during and after the night storm on Tuesday 18 September and they worked extremely hard to clean up. Having a free bar following this was a very unexpected but much appreciated gesture. Thank you.
I. S.
19/09/2018
64%
64 Very good food at Su Coile restaurant
A. M. G. N.
18/09/2018
90%
90 The best
A. G.
15/09/2018
77%
77 All the staff at the hotel were lovely and helpful and seemed to work very hard. I appreciated the way that the site was continually maintained.
J. R. D.
15/09/2018
74%
74 Thank you for all your staff’s efforts to make our stay a good one.
N. C.
15/09/2018
73%
73 Special thanks to all your staff. They work incredibly hard, very long days & somehow remain cheerful and helpful.
A. R.
08/09/2018
82%
82 Thank you for a lovely stay at cottage 733 ; ) we had a very nice and relaxing holiday! I love your gardens and beaches. Best wishes, Andrea & Andreas
P. T.
08/09/2018
83%
83 Many thanks for your great kindness...
K. C. P.
02/09/2018
24%
24 Thanks to the staff of SA Gana.. the maitre d'hotel was very nice as well as the staff. They were our only solace during this miserable stay.
E. H.
02/09/2018
72%
72 The staff are all very friendly and very helpful when they can be. We didn’t speak Italian which made it difficult for us to communicate with the restaurant staff but they helped us as best they could.
R. A. L.
26/08/2018
50%
50 The reception staff in the cottages could not have done more to make our stay any better. The chamber maid was also extremely helpful when I had food poisoning.
A. K.
20/08/2018
80%
80 I would like to sincerely thank all the personnel for our wonderful holiday! We really enjoyed it, it was magical! Kudos to the owners for creating this resort next to such a wonderful park and for thinking everything over with regards to the planning and creating the accommodations, the beaches, the greenery, wonderful music concerts, nice cocktails in the bars, an authentic Sardinian restaurant and many many other great things. Our special thanks to the team of the Sa Gana restaurant: so friendly and doing their best! I will gladly post a review for the Arbatax Park Resort, just please indicate which website is important for you (TripAdvisor? Google Plus? any other?) Thanks again and wishing you a lot of success! Kind regards, Alena Kuzniatsova
S. F.
13/08/2018
100%
100 The staff have always been extremely friendly and helpful and have made our holiday extra special
A. G.
11/08/2018
80%
80 We appreciated the availability of all staff to help. We liked that all sports facilities were free, that you provide beach towels and all-day Boboi transport through the resort. The food was excellent and plentiful. The restaurant staff and chefs were very nice. Vittorio was particularly welcoming and helpful. The omelette chef was very courteous.
S. D. E.
11/08/2018
86%
86 Thank you fir an enjoyable week, my daughter and I had a lovely break with you all
A. C.
04/08/2018
89%
89 A lovely resort with helpful courteous staff thank you
D. C. P.
04/08/2018
85%
85 Thanks for your hospitality, we had a great holiday.
M. P.
04/08/2018
80%
80 We enjoyed our stay and would return. We do however feel the transfer system currently utilised by your establishment needs revising. The waiting time both at arrival and departure is far too long for guests at the airport. You need a more regular collection and drop off system
S. M.
28/07/2018
75%
75 A huge thanks to the manager of the cottages Rosy & her Staffs for being so nice to us, the restaurant maneger & his staffs, also the beach bar young man who was extremely nice & well manured. Thank you so much for a wonderful experience & the loving memories, we’ll come again next year 🤗😊
P. M.
19/07/2018
64%
64 Thanks to Manager and Crew in connection with Amanda's improvised birthday cupcake and candle. Thanks for the song too.
C. H.
19/07/2018
77%
77 You made our stay very pleasurable with complimentary bottle of Cava and biscuits. If we had a question it was answered very efficiently and politely, a very good service.
H. M. G.
14/07/2018
93%
93 This was our second holiday at the Cottages. We absolutely love it there and hope to return next year. The setting is sublime and we love the owner’s attitude towards nature. The staff is exceptional - they’re polite, hardworking, friendly and helpful. We noticed a distinct improvement in the quality of the food, which was already good last year, and the passion of the head chef is clear. Thank you so much for another beautiful and memorable stay at your one-of-a-kind park. We can’t wait to come back!
M. M. V. H.
12/07/2018
75%
75 sa gana is a very good restaurant with very friendly service. most people at the cottage reception were very friendly and helpfull
I. R. S.
07/07/2018
79%
79 Especially to cottage reception staff as really exceptional as were the front of house serving staff in the restaurant
G. P.
30/06/2018
96%
96 Well done team, great holiday that you helped make.
M. M.
25/06/2018
82%
82 First of All I would like to thank to both ladies from the Reception of Arbatax Cottage - we were VERY warm welcomed al all times and with all requests! Many thanks for an awesome room! We loved it!
N. B.
21/06/2018
88%
88 great job
M. M. M.
19/06/2018
95%
95 Many thanks for your friendliness, helpfulness and hard work to make our holiday perfect.
Z. F.
10/06/2018
88%
88 I would like to thank the reception staff of the cottage area and chefs of SA GANA restaurant (with beard)
A. P. W.
09/06/2018
84%
84 All of the staff we encountered within the Cottage complex were extremely friendly, showed pride in their work and made our holiday.
M. M. H. V.
09/06/2018
39%
39 We appreciate the upgrade to the cottage. We still do not know why…..
C. M. L.
07/06/2018
79%
79 See previous comments
N. P.
26/05/2018
89%
89 Much is excellent at your resort, but your best asset is your e cellent, friendly, caring staff. They were amazing!
K. J. L.
27/09/2017
85%
85 we would like to thank Emmanuele and Sara of the cottage reception area for their great helpfulness, understanding and charming demeanour when dealing with our requests. they really made our stay pleasant.
A. J.
24/09/2017
98%
98 Thank you,it was great holiday, see you next year!!!!
E. S.
18/09/2017
93%
93 we loved the resort it's an amazing resort all the people that work there are amazing the treatment and how they say all the time hello we felt like home all the staff are wonderful people and we became friends, the shows were amazing , the food is so good the pizza is great, expect the reception of the cottage they are ok not so good the reception of hotel telies are better . we loved the hotel so much even the bus driver is a good person, also what i loved is that you care about the whole family and hat we have kids and you take care of the kids like you have a massage for baby and shows for baby , thank you so much for the wonderful time that we spent and for sure we will come back with love sakran family
R. U.
15/09/2017
58%
58 Lovely location, staff generally nice, helpful, generally good (but could be amazing)
M. B. K.
02/09/2017
70%
70 Thank you very much...
O. T.
22/08/2017
95%
95 Great thanks on behalf of my family for warm stay at the Arbatax resort! It was the 4th time we stayed there and enjoyed it. We witness year to year improvements in serving guests. One of the example I would mention is the opening of the BEACHCOMBER BAR, it is really convenient. Also, the quality of the WiFi is much better this year.
I. M.
06/08/2017
72%
72 Our cleaner was wonderful and very friendly to our children The bar staff were great as was the ice cream lady
L. U.
31/07/2017
80%
80 WE loved our stay so much! Such an amazing emersion into beautifully preserved nature! Loved Arbatax!
M. C.
28/07/2017
61%
61 Dining room staff very good
J. S.
27/07/2017
78%
78 You are running a great resort. Congratulations !
M. L.
22/07/2017
79%
79 Loved our stay
L. Y.
01/07/2017
88%
88 Special mention to Sarah (cottages receptionist ) Ana Maria and Tatiana for superb hosting skills at the restaurant. Also to the fabulous lady who cleaned our cottage - sadly I did not get her name.
A. N.
19/06/2017
91%
91 Many Thanks for the splendid service at your beautiful resort. We felt very welcome and also relaxed during our stay. Special thanks to all staff at Cottage reception and Restaurang Sagana. Also, thanks to Dottore Nicola for appreciated help and service when needed. Warm Greetings from family Baylan Nilsson, Svezia
G. D.
15/06/2017
85%
85 We have a brilliant stay in the cottage suites, and would like to pass on thanks specifically to Sarah in the Cottage Suites reception who was always wonderfully helpful. She really made us and the children feel welcome and we hope to see her again when we return!
B. E.
13/06/2017
91%
91 Thank you - we had a fantastic stay A big thank you to the staff at the VIK who made our daughter so welcome
A. L.
31/05/2017
68%
68 Thank you for managing my situation, we were upgreated to Cottage in order to use the Relax pool. A pity that the pool was not clean! We saw the pool boy cleaning the edge of it with a sponge and dirt going in the pool water....
P. C.
29/05/2017
87%
87 Special thanks to the Sa Gana staff. They worked very hard and always friendly. Xx
K. D.
26/05/2017
78%
78 The staff from cottage reception was very nice and supportive!
V. P.
24/05/2017
76%
76 Thanks to Barbara and Mario
V. A. M.
22/05/2017
95%
95 We thoroughly enjoyed our stay and would like to thank all your staff for their warm and welcoming manner throughout our vacation
J. H.
20/05/2017
86%
86 We were very impressed by the very warm welcome we received from all members of the staff. They were professional, keen to help and went out of their way to assist and to ensure we enjoyed our stay.
A. H.
20/05/2017
91%
91 We had a problem with the plumbing in our cottage on the Sunday and your cleaning staff and maintenance staff were very quick and courteous in fixing everything for us despite language differences. In general all your staff were very friendly and polite providing good service without being intrusive, thank you for a lovely week.
P. B.
20/05/2017
61%
61 Lovely stay overall. Staff attentive. Details of departure unfortunately overlooked
M. S.
18/05/2017
95%
95 Verry pleasent stay, we will come back
P. E.
15/05/2017
83%
83 Thank you all for your welcome & pleasant response when troubleshooting our queries. The staff are exceptional & their genuine hospitality was a highlight of our stay! Special thanks to Elisabeta/Roberto/Antonio/Marco/Stefano&Stefania....wonderful hosts
A. J.
24/09/2016
80%
80 The staff were great - very helpful especially at the bar by the beach!
D. G.
24/09/2016
75%
75 Thanks to Vittorio in the bar at the beach whose English was fantastic and was always smiling, helpful and understanding, even when the language barrier got in the way!
L. W.
24/09/2016
88%
88 A lovely, relaxing holiday
M. B.
18/09/2016
63%
63 Plus for the animal park.
J. W.
17/09/2016
65%
65 The staff in particular the Manager did his utmost ,more often finding and driving himself when able and available. Had we been informed we could have improved matters. our agents were at fault and your company management for giving information which was false
J. S.
17/09/2016
69%
69 - The pools and beaches were in excellent condition, kept very clean at all times by the staff which was very much appreciated. - The rangers on the park walk were very helpful, informative & friendly and made a huge effort to explain things to us in English even though we were the only non-italian speakers in the large group.
L. J. S.
13/09/2016
94%
94 Thank you for a wonderful and relaxing stay, and a special thanks to the restaurant staff, who was amazing, especially our waitress from Romania
R. B.
10/09/2016
82%
82 Clean and well run resort
M. B.
03/09/2016
81%
81 Well done to all
A. G.
19/08/2016
70%
70 Wonderful staff, gorgeous views. Thank you, very impressed.
O. T.
12/08/2016
91%
91 Dear Sir or Madam, After third stay at Arbatax Park resort I would like to express my sincere appreciation for continues improvement in serving the guests. I noticed that the feedback that was given in previous year's questionnaire had been taken into consideration seriously and needed actions were implemented. I wish you further successful development of your resort in this natural paradise. Sincerely yours, Oleksandr Tymoshenko
S. V.
09/08/2016
78%
78 You are a friendly staff!
P. R.
30/07/2016
67%
67 There was one particular waiter - a small chap with glasses and dark hair in the restaurant - who provided excellent service to us throughout our stay. He spoke excellent english and always made us feel welcome and understood our needs. Thank you for this.
L. F.
16/07/2016
80%
80 The staff across the complex are excellent. A special thanks to the people working at the cottage reception they were excellent throughout
A. R.
09/07/2016
80%
80 Thank you to all the staff for being so welcoming but a special mention to. Daniel, manager Cortages & Ousman in the restaurant for going above & beyond!
L. B.
09/07/2016
91%
91 Many thanks for an enjoyable Holiday and frendlyness of staff
H. W.
09/07/2016
80%
80 The staff at Sa Gana were excelent. Reception staff everywhere were polite and efficient and everyone spoke more than enough English to make our stay as easy as possible. Thank you :-)
A. F.
09/07/2016
93%
93 We will be very happy to return as soon as possible. Thank you to all the fantastic professional staff.
K. S.
02/07/2016
69%
69 We had a very pleasant stay and very much appreciated the beautiful location of the resort. The staff were exceptionally welcoming and helpful, always prepared to go the extra mile with a smile. Please pass on our thanks to everyone. Also our room, although basic, was very spacious and comfortable and cleaned impeccably each day, so please pass our thanks to the cleaning staff too.
D. H.
27/06/2016
86%
86 When we did finally arrive we talked to Daniel who apologised profusely and treated us to a nice drink and meal. Staff were very kind
A. S.
25/06/2016
96%
96 Beautifully kept gardens and very relaxing location
S. T. E.
23/06/2016
90%
90 Thanks to the reception and restaurant staff for their attentiveness and a special thank you to the room cleaning staff who were very efficient and " invisible".
J. P.
18/06/2016
91%
91 A wonderful break at a location that is stunnning, with staff that were excellent
S. W.
18/06/2016
78%
78 congratulations on having such helpful and caring staff, made a wonderful holiday really special.many thanks.
B. L.
18/06/2016
63%
63 Cottage reception staff very helpful. Sorted out football for my husband.
S. R.
18/06/2016
88%
88 Thank you to all staff at Arbatax Park. Great friendly environment and the sea view was truly beautiful. Would definitely stay again!
R. F.
18/06/2016
64%
64 thank you had a great holiday
D. P.
18/06/2016
88%
88 Francesca at the cottage reception couldn't do enough to make sure we enjoyed our stay. A credit to your hotel!
R. I.
18/06/2016
98%
98 We have thoroughly enjoyed the stay. There are so much to do and we could not try everything so we will be back again. Thank you so much for making our holiday very special.
G. K.
13/06/2016
49%
49 The stay in your hotel was a drama. the bed was an bench, very hard and not able to sleep on. The airo was broken. We wend to the reception several times but no results. For a 5 star location we are very disapointent. Also the dinner was below level.
S. S.
11/06/2016
96%
96 Thank you very much for an all round fabulous stay!
M. C.
11/06/2016
59%
59 Generally the management and efficiency of the staff was very good and the managers appeared regularly around the complex. The La Sagna staff both chef and waiters were excellent as was the food.
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